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  • Grand Avenue provides the framework that deploys and maintains customer installations in the hosting infrastructure.

  • OneNeck is responsible for the privacy, physical protection, and cyber security of the hosting infrastructure. Their They are certified to ISO/IEC 27001:2013 certificate is available to Grand Avenue customers upon request to support@grandavenue.com Information security management systems.

  • Grand Avenue is responsible for backup and recovery of data in the hosting environment. A document describing the technical details is available to Grand Avenue customers upon request from support@grandavenue.com.

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