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Hosted customer installations are located in the OneNeck IT Solutions data center in Eden Prairie, Minnesota.
Grand Avenue provides is responsible for the framework that deploys and maintains customer installations in the hosting infrastructure.
OneNeck is responsible for the privacy, physical protection, and cyber security of the hosting infrastructure. They are certified to ISO/IEC 27001:2013 Information security management systems.
Grand Avenue is responsible for backup and recovery of data in the hosting environment. A document describing the technical details of the that strategy is available to Grand Avenue customers upon request from to support@grandavenue.com.
Additional details related to OneNeck IT Solutions are available as listed below.
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