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Grand Avenue provides the framework that deploys and maintains customer installations in the hosting infrastructure.
OneNeck is responsible for the privacy, physical protection, and cyber security of the hosting infrastructure. Their ISO/IEC 27001:2013 certificate is available to Grand Avenue customers upon request to support@grandavenue.com.
Grand Avenue is responsible for backup and recovery of data in the hosting environment. A document describing the technical details are is available to Grand Avenue customers upon request from support@grandavenue.com.
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