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Grand Avenue is responsible for the framework that deploys and maintains customer installations in the hosting infrastructure.
OneNeck is responsible for the privacy, physical protection, security and cyber security cybersecurity of the hosting infrastructure. They are certified to ISO/IEC 27001:2013 Information security management systems.
Grand Avenue is responsible for backup and recovery of data in the hosting environment. A document describing the technical details of that strategy is available to Grand Avenue customers upon request to support@grandavenue.com.
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