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Feel free to sign up for as many classes as you would like to attend. Click the link found in the start time column of each class to register today!

Topic

Description

Date

Start Time


(CDT)

End Time


(CDT)

#1

Configure Complaint Handling

Core System Configuration

Configuring the

Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

Tuesday

July 9

core system including users, departments, department managers, notifications, and more.

Wednesday

August 7, 2024

10:00 AM

11:00 AM

#2

Coordinator and User Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Wednesday

July 10

Security Features

Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.

Thursday

August 8, 2024

10:00 AM

11:

30

00 AM

 

 

 

 

 

#3 Configure

Equipment ManagementTraining on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules

Document Control

Configuring the Document Control module including document types, process impacts, process options, importing documents.

Tuesday

July 16

August 13, 2024

10:00 AM

11:

00

30 AM

#4 Coordinator Functions in

Equipment Management

Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

Wednesday

July 17

Document Control

Overview of the Document Change Request (DCR) workflow. Coordinator functions in Document Control including Preliminary Coordinator Review and Releasing Documents.

Wednesday

August 14, 2024

10:00 AM

11:30 AM

#5 User Functions in Document Control

Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.

Thursday

August 15, 2024

10:00 AM

11:00 AM

 

 

 

 

 

#5

#6 Configure

Audit

Thursday

July 18

Training Management

Features for the Administrator in Audit Management including defining audit requirements templates.

Configuring the Training Management module including creating training profiles, editing training types, creating scheduled refresher training, and importing training requirements.

Tuesday

August 20, 2024

10:00 AM

11:

00

30 AM

#6 Audit Manager

#7 Coordinator Functions in

Audit Management

Training Management

Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.

Wednesday

August 21, 2024

10:00 AM

11:30 AM

#8 Training Monitor

Features for the

Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.

Friday

July 19

role of Training Monitor - introduced in version 14.6.

Thursday

August 22, 2024

10:00 AM

11:00 AM

#9 Training Assessment Features

Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Additionally, user features when Training Assessments have been defined.

Friday

August 23, 2024

10:00 AM

11:00 AM

 

 

 

 

 

#7

#10 Configure

NCM

CAPA

Configuring

Training on configuring the

NCM

CAPA module including

process impacts, NCM

CAPA Review Boards,

disposition codes

process options, process impacts, coding fields,

parts

and suppliers.

Tuesday

Monday

July 23

August 26, 2024

10:00 AM

11:00 AM

#8

#11 CAPA Coordinator and User

Functions in NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

Wednesday

July 24

Features

Training on Coordinator and User functions in the CAPA module including submitting, reviewing, and approving CAPA requests and action plans. Also, implementing CAPA actions and closing CAPA records.

Tuesday

August 27, 2024

10:00 AM

11:30 AM

 

 

 

 

 

#12 Configure Supplier Management

Configuring the Supplier Management module including defining supplier field valid values, supplier review boards, supplier controls and schedules, and adding and importing suppliers.

Wednesday

August 28, 2024

10:00 AM

11:00 AM

#13 Coordinator Functions in Supplier Management

Overview of the Supplier Evaluation (SE) workflow. Coordinator functions in Supplier Management including preliminary coordinator review, implement recommendations, and manage supplier evaluations.

Thursday

August 29, 2024

10:00 AM

11:00 AM

#14 SCAR Features

Overview of the Supplier Corrective Action Request (SCAR) workflow. This includes submitting a new SCAR form and other actions taken by general users and Supplier Management Coordinators.

Friday

August 30, 2024

10:00 AM

11:00 AM