...
Embedding the kind of third-party tools in our software necessary to make direct modifications to customer documents would add significant costs to the software and introduce uncontrollable risks to the testing and validation of each release. Tools that may work when a version of Grand Avenue is first released may stop working with subsequent changes to file formats like Office or Adobe Acrobat, or worse, silently seem to work while introducing unnoticed errors into the documents. Because of those potential risks to customers, Grand Avenue will likely not invest in this area, and customers will either need to manually apply any desired watermarks, or consider whether watermarking documents is actually still a good practicenecessary in an electronic QMS.
Grand Avenue encourages customers to implement a policy that the electronic system is the system of record. Employees may download and print documents, but they should always be verified against the current revision in Grand Avenue before being used.
...