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Topic | Description | Date | Start Time | End Time |
#1 Configure Complaint Handling | Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards. | Wednesday September 4 | 11:00 AM | |
#2 Coordinator and User Functions in Complaint Handling | Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints. | Thursday September 5 | 11:30 AM | |
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#3 Configure NCM | Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers. | Tuesday September 10 | 11:00 AM | |
#4 Coordinator and User Functions in NCM | Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests. | Wednesday September 11 | 11:00 AM | |
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#5 Configure Audit Management | Features for the Administrator in Audit Management including establishing audit requirements templates. | Thursday September 12 | 11:00 AM | |
#6 Audit Manager Functions in Audit Management | Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit. | Friday September 13 | 11:00 AM | |
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#7 Design Control Administrator and Coordinator | Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening Design Control projects. | Tuesday September 24 | 11:00 AM | |
#8 Project Manager in Design Control | Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiative phase review and signoff. | Wednesday September 25 | 11:00 AM | |
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#9 Authentication Management | Training on the Authentication Management module including configuring the Single Sign-On feature. Demonstration of signing into the system once Authentication Management is enabled and fully configured. | Thursday September 26 | 11:00 AM |