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Feel free to sign up for as many classes as you would like to attend. Click the link found in the start time column of each class to register today!

Topic

Description

Date

Start Time


(CDT)

End Time


(CDT)

#1

Configure Complaint Handling

Core System Configuration

Configuring the

Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards

core system including users, departments, department managers, notifications, and more.

Wednesday

September 4

October 9

10:00 AM

11:00 AM

#2

Coordinator and User Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Thursday

September 5

Security Features

Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.

Thursday

October 10

10:00 AM

11:

30

00 AM

 

 

 

 

 

#3 Configure

NCM

Document Control

Configuring the

NCM

Document Control module including document types, process impacts,

NCM Review Boards, disposition codes, coding fields, parts and suppliers

process options, importing documents.

Tuesday

September 10

October 15

10:00 AM

11:

00

30 AM

#4 Coordinator Functions in Document Control

Overview of the Document Change Request (DCR) workflow. Coordinator functions in Document Control including Preliminary Coordinator Review and Releasing Documents.

Wednesday

October 16

10:00 AM

11:30 AM

#5 User Functions in

NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

Wednesday

September 11

Document Control

Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.

Thursday

October 17

10:00 AM

11:00 AM

 

 

 

 

 

#5

#6 Configure

Audit

Thursday

September 12

Training Management

Features for the Administrator in Audit Management including establishing audit requirements templates.

Configuring the Training Management module including creating training profiles, editing types for training, creating scheduled refresher training, importing training requirements.

Tuesday

October 22

10:00 AM

11:

00

30 AM

#6 Audit Manager

#7 Coordinator Functions in

Audit

Friday

September 13

Training Management

Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.

Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.

Wednesday

October 23

10:00 AM

11:

00

Tuesday

September

30 AM

 

 

 

 

 

#7 Design Control Administrator and Coordinator

Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening Design Control projects.

Wednesday

September

#8 Training Monitor

Features for the role of Training Monitor - introduced in version 14.6.

Thursday

October 24

10:00 AM

11:00 AM

#8 Project Manager in Design Control

Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiative phase review and signoff.

#9 Training Assessment Features

Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.

Friday

October 25

10:00 AM

11:00 AM

 

 

 

 

 

#9 Authentication Management

Training on the Authentication

#10 Risk Management Administrator and Coordinator

Administrator functions in the Risk Management module including configuring

the Single Sign-On feature. Demonstration of signing into the system once Authentication Management is enabled and fully configured.

Thursday

September 26

Risk Matrices, FMEA types, and coding fields.  Coordinator functions of creating and managing Risk Files.

Tuesday

October 29

10:00 AM

11:00 AM

#11 Risk File Manager

Features for Risk File Managers in Risk Management including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation (risk policy, risk management plan, risk reviews, etc.), and assigning Risk File Assistants. Risk File Managers also create and edit FMEA's including documenting failure modes, establishing probability and severity, and controlling risk where appropriate.

Wednesday

October 30

10:00 AM

11:00 AM