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The Document Control Module manages the change and deviation processes for controlled documents. Below are recommended training videos for general users of Grand Avenue. Feel free to follow the path we have laid out below or jump to a specific topic for a quick refresh.

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titleGeneral Overview

This training is an overview of the Grand Avenue System for a General User.

Topics Covered:

  • My Tasks Page

  • Menu

  • Alerts

  • Printer Friendly Option

  • Online Help

  • Signing Out

Grand Avenue General Usage Training

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titleDefer A Task

This presentation covers what the defer task option is and how to use it. Key takeaway: the defer task feature does not change the due date of the task. It moves the task from your Task Assignments table to the Deferred Task Assignments table on your My Tasks page.

Topics Covered:

  • Defer Task

  • Edit Deferral

  • Remove Deferral

  • After Deferral

Defer a Task Training

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titlePassword Reset

If enabled in your system, you may be able to set security questions to utilize if you forget your password.

Info

When using the security questions to reset your password the answers must be entered exactly the same, this includes capitalization, punctuations, and spaces.

Topics Covered:

  • Setting Security Questions

  • Resetting Password

Password Reset Feature Training

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titleSearching and Charting

 

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resources for each role within the module: Document Control Module Administrator, Document Control Coordinator, and Document Control User.

Table of Contents

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Document Control Administrator Training Recorded Session

This training is intended for users with the Document Control Module Administrator role. This role is responsible for configuring the Document Control module.

This session includes a live demonstration of document control configuration.

Topics Covered:

  • Document Change Request (DCR) Process

  • DCR Form

  • The Relationships between and Configurations of:

    • Document Types

    • Approvers

    • Affected By

    • DCR Process

  • Document Collections

  • Viewing a Document

  • Document Control Setup “To Do” List

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Document Control Coordinator Training Recorded Session

This training is intended for users with the Document Control Coordinator role. The Document Control Coordinators are responsible for managing the ongoing process activities for the Document Control module, including actions on the Manage Change Requests, Manage Deviation Requests, and Manage Documents pages.

If no one is assigned to this role, users assigned the Module Administrator role will act as Module Coordinators.

If multiple Document Control Module Coordinators are assigned, incoming Change and Deviation Requests will need to be claimed by one of the Document Control Module Coordinators at the Preliminary Coordinator Review step.

This session includes a live demonstration of coordinator tasks and responsibilities.

Topics Covered:

  • Document Change Request (DCR) Process

  • Actions of the Coordinator:

    • Preliminary Coordinator Review

    • Release

  • Manage:

    • Documents

    • Formal Review

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Document Control User Training Recorded Session

This training is intended for general users of the Document Control module.

This session includes a live demonstration of different tasks assigned to users through out the Document Change Request (DCR) process.

Topics Covered:

  • Creating a Change Request

  • Formal Review Tasks

  • Impact Implementation Tasks

  • Roll Out Documents Tasks

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Downloadable Resources

Resource Description

File

Document Control Configuration

View file
nameDocument Control Configuration.pptx

Document Control Coordinator

View file
nameDocument Control Coordinator Training.pptx

Document Control User

View file
nameDocument Control User Training.pptx

Administrative Updates for Documents (Administrator and Coordinator)

View file
nameAdministrative Updates for Documents.pptx

Configuring the Document Control Module for Deviations

View file
nameConfiguring the Document Control Module for Deviations.pptx

Deviation Functions for Document Control Coordinators

View file
nameDeviation Functions for Document Control Coordinators.pptx

Deviation Functions for Document Control Users

View file
nameDeviation Functions for Document Control Users.pptx

Manage Preproduction Documents

View file
nameManage Preproduction Documents.pptx

Deviation Request Process Flow Chart

View file
nameDeviation Request Process.pptx

Change Request Process Flow Chart

View file
nameChange Request Process.pptx