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OneNeck IT Solutions is responsible for the physical security and cybersecurity of the data center. They are certified to ISO/IEC 27001:2013 Information security management systemsDocuments describing their capabilities and certifications are available as noted in the table below.
Grand Avenue is responsible for the security of the software application itself and the infrastructure that deploys and maintains each customer’s hosted installations hosting environment infrastructure in the data center.
Grand Avenue is responsible for backup and recovery of customer data in the hosting environmenthosted installations. A document describing the technical details of that strategy is available to Grand Avenue customers upon request to support@grandavenue.com.
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