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General Information

Where to obtain a copy

Knowledge base articles about upgrades and validation

Software Upgrades and Validation

Validation Package

Available for download from the Software Releases area of the customer support website (company customer username and password required to access)

Training on new features in each release

New Release Differences section of the training website

Grand Avenue Software Quality Manual

Available on request from Grand Avenue customer support

ISO 13485 and 21 CFR 820 Requirements Traceability Matrix

Available on request from Grand Avenue customer support

Master License Agreement with Grand Avenue Software (Supplier Quality Agreement)

Available on request from Grand Avenue customer support

Validation Package Contents

At every release, Grand Avenue produces a validation package that is available to all customers at no additional charge. The validation package contains objective evidence of successful completion of the automated testing performed by Grand Avenue, which includes over 23,000 low-level functional tests and over 1,300 acceptance tests. The validation package also includes documentation of manual testing performed to validate aspects of the software that are not covered by automated tests.

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