Development of Grand Avenue Software is 100% customer driven. No matter which modules they license or how many employees they have, every Grand Avenue customer has equal input into our release planning process. When customers inquire about capabilities that are not included in the software, we record either new feature requests or additional customer interest in existing feature requests. New feature requests are reviewed and assigned a risk-based priority in a weekly planning meeting. Feature requests Requests increase one position in priority each time a different customer requests asks for the same feature. The most-requested features move to the top of the priority list to become release candidates, which is the pool of feature requests that we draw from when we do release planning.
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