Resources for Learning Grand Avenue Software

  1. Video and PowerPoint training materials: GAS Training Videos and Resources

  2. Scheduled training classes via web meeting

  3. Training videos within your evaluation site. Videos may be assigned as training tasks to users.

  4. Online help.

    • “Help” appears on the upper right corner of every page in Grand Avenue.

    • Initially displays help for the screen you are on.

    • Users may browse to all other online help topics.

  5. Contact your system administrator(s)

  6. Contact Grand Avenue at support@grandavenue.com

  7. Release notes

    • Log into Grand Avenue, click About Grand Avenue Software in the navigation menu, click View Release Notes

    • Go to the GAS Knowledge Base, click Support, click Software Releases (enter your company’s customer support user name and password), download the Validation Package for the release you’re using.

  8. Frequently Asked Questions (FAQ) Customer Support

 

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