Customers have asked whether Grand Avenue can insert watermarks, timestamps, or other text into document files or convert files from Microsoft Office format to PDF.
By design, the Grand Avenue application does not distinguish between file formats and has no ability to modify the contents of uploaded files. Each file uploaded to Grand Avenue, regardless of whether it is a Microsoft Word document or a SOLIDWORKS drawing, is stored neutrally in binary format in Grand Avenue. Downloaded files are exact binary copies of the uploaded file to ensure there is no corruption or loss of information.
In addition, embedding technology such as Mcrosoft Office add-ons or Adobe Acrobat into Grand Avenue Software would significantly affect our business model due to the cost to license those third party products and the additional resources needed to develop and test the software. In addition, Grand Avenue would have no control over the third party products and how changes to them could negatively impact Grand Avenue functionality.
Grand Avenue encourages customers to implement a policy that the electronic system is the system of record. Employees may download and print documents, but they should always be verified against the current revision in Grand Avenue before being used.