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This resource page contains a section on support tools that are used in association with Grand Avenue.

If you have any questions or would like to see some other type of resource let us know at support@grandavenue.com.

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titleSystem Administrator Resources

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Resource Name

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File

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titleAudit Management Module Resources

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Resource Name

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File

Audit Process Flowchart

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View file
nameAudit Process.pptx

Audit Management Administration Training

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View file
nameAuditManagementAdministration.pptx

Audit Management Lead Auditor Training

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View file
nameAuditManagementLeadAuditor.pptx

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titleCAPA Module Resources

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Resource Name

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File

CAPA Request Process Flowchart

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View file
nameCAPA Request Process.pptx

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titleComplaint Handling Module Resources

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Resource Name

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File

Issue and Complaint Handling Process Flowchart

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View file
nameIssue Complaint Process.pptx

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titleDesign Control Module Resources

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Resource Name

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File

Design Control Process Flowchart

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View file
nameDesign Control Process.pptx

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titleDocument Control Module Resources

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Resource Name

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File

Change Request Process Flowchart

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View file
nameChange Request Process.pptx

Deviation Request Process Flowchart

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View file
nameDeviation Request Process.pptx

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titleEquipment Management Module Resourses

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Resource Name

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File

Equipment Management Process Flowchart

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View file
nameEquipment Management Process.pptx

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titleNCM Module Resources

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Resource Name

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File

NCM Process Flowchart

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View file
nameNCM Process.pptx

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titleSupplier Management Module Resources

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Resource Name

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File

Supplier Evaluation Process Flowchart

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View file
nameSupplier Evaluation Process.pptx

Supplier Management Process Flowchart

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View file
nameSupplier Management Process.pptx

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titleTraining Management Module Resources

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Resource Name

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File

Training Process Flowchart

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about these tools contact support@grandavenue.com.

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Expand
titleSupport Tools - Adobe PDF IFilter 9 for 64-bit platforms

This is a PDF file indexer to be used with SQL Server full-text indexing.

Use the following instructions to download and install the IFilter for full-text indexing of PDF files:

  1. Download the Adobe PDF IFilter 9 for 64-bit platforms .msi file.

  2. Double-click the downloaded .msi file to start the installer.

  3. Follow the instructions in the installer wizard to complete the installation.

  4. Locate and record the path to the "bin" folder of the installation.

  5. Set the default PATH environment variable for the system to always include the path to the "bin" folder.

    • Open a Command Prompt and run "sysdm.cpl".

    • Click the "Advanced" tab.

    • Click the "Environment Variables..." button.

    • Select the "Path" entry in the "System variables" list and click the "Edit" button.

    • Append the path to the "bin" folder to the end of the "Variable value" (e.g. %SystemRoot%\system32;%SystemRoot%;C:\Program Files\Adobe\Adobe PDF iFilter 9 for 64-bit platforms\bin).

    • Click the "OK" button to close each dialog and save your changes.

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