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Feel free to sign up for as many sessions as you would like to attend. Click the link found in the start time column of each class to register today!

Topic

Description

Date

Start Time
(CDT)

End Time
(CDT)

Link for Registration

#1 Core System Configuration

#1 Configure Complaint Handling

Configuring the

core system including users, departments, department managers, notifications, and more.Wednesday, June 5,

#2 Security Features

Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.

Thursday, June 6,

Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

Tuesday

July 9, 2024

10:00 AM

11:00 AM

 https://events.ringcentral.com/events/core-system-configuration-688d9e52-d0a1-4517-a45c-5a844e11ed85/registration

#2 Coordinator and User Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Wednesday

July 10, 2024

10:00 AM

11:

00

30 AM

 

https://events.ringcentral.com/events/security-features-1b6f4216-dfe2-4294-a889-89c1761b5b3b/registration  

 

 

 

 

 

#3 Configure

Document Control

Configuring the Document Control module including document types, process impacts, process options, importing documents.

Tuesday, June 11,

Equipment Management

Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

Tuesday

July 16, 2024

10:00 AM

11:

30 AM https://events.ringcentral.com/events/configure-document-control-b56e11cd-1e82-41cc-a75a-9dc4ea38cdf1/registration

00 AM

#4 Coordinator Functions in

Document ControlOverview of the Document Change Request (DCR) workflow.

Equipment Management

Training on Coordinator functions in

Document Control including Preliminary Coordinator Review and Releasing Documents

Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

Wednesday

, June 12, 2024

10:00 AM

11:30 AM

 https://events.ringcentral.com/events/coordinator-functions-in-document-control-1ec588cf-0922-4893-9045-864a16d1458c/registration

#5 User Functions in Document Control

Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.

Thursday, June 13,

July 17, 2024

10:00 AM

11:00 AM

 

https://events.ringcentral.com/events/user-functions-in-document-control-6d4eddf3-0746-47e7-a017-6e2c384d79f8/registration

 

 

 

 

 

 

#6 Configure Training Tuesday, June

#5 Configure Audit Management

Configuring the Training Management module including creating training profiles, editing types for training, creating scheduled refresher training, importing training requirements.

Features for the Administrator in Audit Management including defining audit requirements templates.

Thursday

July 18, 2024

10:00 AM

11:

30 AM

 https://events.ringcentral.com/events/configure-training-management-e9735cae-8f9b-4d39-b0f7-baf8025e7d9a/registration

#7 Coordinator Functions in Training Management

Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.

Wednesday, June 19, 2024

10:00 AM

11:30 AM

 https://events.ringcentral.com/events/coordinator-functions-in-training-management-4faf00cc-fc92-4546-8a56-763e4c700f0d/registration

#8 Training Monitor

Features for the role of Training Monitor - introduced in version 14.6.

Thursday, June 20, 2024

10:00 AM

11:00 AM

 https://events.ringcentral.com/events/training-monitor-669b8bc6-f49f-4ff9-81fc-947853677aa7/registration

#9 Training Assessment Features

Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.

Friday, June 21,

00 AM

#6 Audit Manager Functions in Audit Management

Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.

Friday

July 19, 2024

10:00 AM

11:00 AM

 

https://events.ringcentral.com/events/training-assessment-features-8f42431c-7cf9-4361-923c-dcd2e4cb0176/registration

 

 

 

 

 

 

#10 Configure CAPA

Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts

#7 Configure NCM

Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

Tuesday

, June 25#11 CAPA

July 23, 2024

10:00 AM

11:00 AM

 https://events.ringcentral.com/events/configure-capa-303a0e5f-a895-41c9-849a-7b4dfba58c2c/registration

#8 Coordinator and User

Features

Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure.

Wednesday, June 26, 2024

10:00 AM

11:30 AM

 https://events.ringcentral.com/events/capa-coordinator-and-user-features-fc6eb8df-26b0-40c8-8c5e-1801bd639b95/registration

 

 

 

 

 

 

#12 Design Control Administrator and Coordinator

Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening Design Control projects.

Thursday, June 27, 2024

10:00 AM

11:00 AM

 https://events.ringcentral.com/events/design-control-administrator-and-coordinator-bf9be262-a205-444d-9177-cef3a38883dc/registration

#13 Project Manager in Design Control

Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiative phase review and signoff.

Friday, June 28,

Functions in NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

Wednesday

July 24, 2024

10:00 AM

11:00 AM

 https://events.ringcentral.com/events/project-manager-in-design-control-f67e04b1-eb23-4e73-bcbd-672e34e7b048/registration