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Feel free to sign up for as many sessions as you would like to attend. Click the link found in the start time column of each class to register today!

Topic

Description

Date

Start Time
(CDT)

End Time
(CDT)

#1 Configure Complaint Handling

Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

Tuesday

July 9, 2024

10:00 AM

11:00 AM

#2 Coordinator and User Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Wednesday

July 10, 2024

10:00 AM

11:30 AM

 

 

 

 

 

#3 Configure Equipment Management

Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

Tuesday

July 16, 2024

10:00 AM

11:00 AM

#4 Coordinator Functions in Equipment Management

Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

Wednesday

July 17, 2024

10:00 AM

11:00 AM

 

 

 

 

 

#5 Configure Audit Management

Features for the Administrator in Audit Management including defining audit requirements templates.

Thursday

July 18, 2024

10:00 AM

11:00 AM

#6 Audit Manager Functions in Audit Management

Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.

Friday

July 19, 2024

10:00 AM

11:00 AM

 

 

 

 

 

#7 Configure NCM

Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

Tuesday

July 23, 2024

10:00 AM

11:00 AM

#8 Coordinator and User Functions in NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

Wednesday

July 24, 2024

10:00 AM

11:00 AM

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