Several email notifications are sent during the change request (SCAR) process. The table below summarizes the activities that generate notifications, the content of those notifications, and the notification recipients.
Action | Subject of Email Notification | Recipient(s) |
Initiator submits SCAR to Supplier Investigation | New Task - Supplier Investigation | Coordinator |
Coordinator returns SCAR to Initiate SCAR | New Task - Initiate SCAR (includes coordinator signoff comments) | Initiator |
Coordinator submits SCAR to Investigation Review | New Task - Investigation Review | Approvers |
Coordinator cancels Investigation Review | New Task - Supplier Investigation “The Investigation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Investigation Review (includes coordinator signoff comments) | Approvers | |
An individual approver approves Investigation Review | None | N/A |
An individual approver rejects Investigation Review | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Investigation Review after one or more approvers have rejected the SCAR | New Task - Supplier Investigation “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Investigation Review after approving the DCR | New Task - Supplier Implementation | Coordinator |
Coordinator returns SCAR to Supplier Investigation | New Task - Supplier Investigation (includes coordinator signoff comments) | Coordinator |
Coordinator submits SCAR to Implementation Review | New Task - Implementation Review | Approvers |
Coordinator cancels Implementation Review | New Task - Supplier Implementation “The Implementation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Implementation Review (includes coordinator signoff comments) | Approvers | |
An individual approver approves Implementation Review | None | N/A |
An individual approver rejects Implementation Review | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Implementation Review after one or more approvers have rejected the SCAR | New Task - Supplier Implementation “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Implementation Review after approving the DCR | New Task - Review for Closure | Coordinator |
Coordinator returns SCAR to Supplier Implementation | New Task - Supplier Implementation (includes coordinator signoff comments) | Coordinator |
Coordinator submits SCAR to Approve Closure | New Task - Approve Closure | Approvers |
Coordinator cancels Approve Closure | New Task - Review for Closure “The Implementation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Approve Closure (includes coordinator signoff comments) | Approvers | |
An individual approver approves Approve Closure | None | N/A |
An individual approver rejects Approve Closure | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Approve Closure after one or more approvers have rejected the SCAR | New Task - Review for Closure “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Approve Closure after approving the SCAR - SCAR Closes | SCAR SCAR-xxxxx has been approved and closed | CoordinatorApprovers Originator |
Black Text = Task Notifications Red Text = Process Notifications