Who Receives Notifications During the SCAR Process?
Several email notifications are sent during the change request (SCAR) process. The table below summarizes the activities that generate notifications, the content of those notifications, and the notification recipients.
Action | Subject of Email Notification | Recipient(s) |
Initiator submits SCAR to Supplier Investigation | New Task - Supplier Investigation | Coordinator |
Coordinator returns SCAR to Initiate SCAR | New Task - Initiate SCAR (includes coordinator signoff comments) | Initiator |
Coordinator submits SCAR to Investigation Review | New Task - Investigation Review | Approvers |
Coordinator cancels Investigation Review | New Task - Supplier Investigation “The Investigation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Investigation Review (includes coordinator signoff comments) | Approvers | |
An individual approver approves Investigation Review | None | N/A |
An individual approver rejects Investigation Review | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Investigation Review after one or more approvers have rejected the SCAR | New Task - Supplier Investigation “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Investigation Review after approving the DCR | New Task - Supplier Implementation | Coordinator |
Coordinator returns SCAR to Supplier Investigation | New Task - Supplier Investigation (includes coordinator signoff comments) | Coordinator |
Coordinator submits SCAR to Implementation Review | New Task - Implementation Review | Approvers |
Coordinator cancels Implementation Review | New Task - Supplier Implementation “The Implementation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Implementation Review (includes coordinator signoff comments) | Approvers | |
An individual approver approves Implementation Review | None | N/A |
An individual approver rejects Implementation Review | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Implementation Review after one or more approvers have rejected the SCAR | New Task - Supplier Implementation “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Implementation Review after approving the DCR | New Task - Review for Closure | Coordinator |
Coordinator returns SCAR to Supplier Implementation | New Task - Supplier Implementation (includes coordinator signoff comments) | Coordinator |
Coordinator submits SCAR to Approve Closure | New Task - Approve Closure | Approvers |
Coordinator cancels Approve Closure | New Task - Review for Closure “The Implementation Review for this SCAR was canceled by a Supplier Module Coordinator. Review and address any comments.” | Coordinator |
Closed Task - Approve Closure (includes coordinator signoff comments) | Approvers | |
An individual approver approves Approve Closure | None | N/A |
An individual approver rejects Approve Closure | SCAR SCAR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator |
All approvers have signed off Approve Closure after one or more approvers have rejected the SCAR | New Task - Review for Closure “This SCAR was rejected by one or more Approvers. Review and address their comments.” | Coordinator |
SCAR SCAR-xxxxx rejected | Approvers | |
All approvers have signed off Approve Closure after approving the SCAR - SCAR Closes | SCAR SCAR-xxxxx has been approved and closed | Coordinator Originator |
Black Text = Task Notifications Red Text = Process Notifications
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