Yes, all changes to business data (e.g. Documents, CAPAs, NCMRs) and administrative data (e.g. configuration settings, departments, users) are tracked in audit trail records that reside in the Grand Avenue system database. Audit trail records include the action performed, the timestamp of when the action was performed, a snapshot of the data before and after the change, and the user ID of the user who made the change. Grand Avenue also logs all security events (e.g. authentications, password changes) in the Grand Avenue database.
Changes to Items
The audit trail for many items is exposed to users through “View Audit Trail” links.
Example 1: “View Audit Trail” link for a Document
Example 2: Audit Trail for a Document
Changes to Configuration Settings
Grand Avenue’s audit trail includes changes to configuration settings, but those records are not directly exposed through links in the user interface.
Example 1: Audit Trail for the System Time Zone setting
The audit trail for the System Time Zone configuration setting is accessible only through a URL that Grand Avenue Customer Support must provide. The audit trail below shows two changes to the System Time Zone :
System Time Zone changed from UTC to Central Standard Time
System Time Zone changed from Central Standard Time back to UTC
Contact support@grandavenue.com for assistance in obtaining audit trail information for a specific item or configuration setting.