Does Grand Avenue log all activities in the system?

Owned by Ann Ivey
Last updated: Jan 07, 2024
2 min read

Yes, all changes to business data (e.g. Documents, CAPAs, NCMRs) and administrative data (e.g. configuration settings, departments, users) are tracked in audit trail records that reside in the Grand Avenue system database.  Grand Avenue also logs all security events (e.g. authentication attempts, password change attempts) in the Grand Avenue database.

Changes to Data

The audit trail for many items is exposed to users through “View Audit Trail” links. Audit trail records include the action performed, the timestamp of when the action was performed, a snapshot of the data before and after the change, and the user ID of the user who made the change.

Example 1: “View Audit Trail” for a Document

View Document

 

Document Audit Trail Records

Changes to Configuration Settings

The audit trail for configuration settings is not directly exposed through links in the user interface. The records are accessible only with assistance from Grand Avenue Customer Support.

Example: Audit Trail for the System Time Zone setting

The example below shows the audit trail for two changes to the System Time Zone :

  1. System Time Zone changed from UTC to Central Standard Time

  2. System Time Zone changed from Central Standard Time back to UTC

 

Security Events

Security events are recorded in the Grand Avenue database for all attempts to authenticate users (i.e. enter user ID and/or password) and change passwords.

To find these records, a system administrator can click the “Search for Security Events” link in the navigation menu.

 

 

 

Contact support@grandavenue.com for assistance in obtaining audit trail information for a specific item or configuration setting.

 

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