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Customers have asked whether Grand Avenue can insert watermarks, timestamps, or other text into document files or convert files from Microsoft Office format to PDF.

By design, the Grand Avenue application does not distinguish between file types and has no ability to modify the contents of uploaded files. Each file uploaded to Grand Avenue, regardless of whether it is a Microsoft Word document or a SOLIDWORKS drawing, is stored as a binary image in the database and is always downloaded as an exact copy of the original to ensure no corruption or loss of information.

Grand Avenue encourages customers to implement a policy that the electronic system is the system of record. Employees may download and print documents, but they should always be verified against the current revision in Grand Avenue before being used.

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