Register for as many classes as you like! And feel free to share the link to this page with any members of your team that are not aware of it so they may sign up, too.
April Training Calendar | |||||
Topic | Description | Date | Start Time (CDT) | End Time (CDT) | Registration Link |
#1 Configure Complaint Handling | Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards. | Thursday, April 4, 2024 | 10:00 AM | 11:00 AM | |
#2 Coordinator and User Functions in Complaint Handling | Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints. | Friday, April 5, 2024 | 10:00 AM | 11:30 AM | |
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#3 Configure CAPA | Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts, coding fields, and suppliers. | Tuesday, April 9, 2024 | 10:00 AM | 11:00 AM | |
#4 CAPA Coordinator and User Features | Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure. | Wednesday, April 10, 2024 | 10:00 AM | 11:30 AM | |
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#5 Configure Equipment Management | Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules. | Thursday, April 11, 2024 | 10:00 AM | 11:00 AM | |
#6 Coordinator Functions in Equipment Management | Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users. | Friday, April 12, 2024 | 10:00 AM | 11:00 AM | |
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#7 Configure NCM | Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers. | Wednesday, April 17, 2024 | 10:00 AM | 11:00 AM | https://events.ringcentral.com/events/configure-ncm-82630a6b-c606-4858-887a-b5530e99886f |
#8 Coordinator and User Functions in NCM | Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests. | Thursday, April 18, 2024 | 10:00 AM | 11:00 AM | |
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#9 Training Assessment Features | Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined. | Wednesday, April 24, 2024 | 10:00 AM | 11:00 AM | |
#10 Supplier Corrective Action Request (SCAR) Features | Configuration options for the SCAR process (new for GAS version 16.3) in the Supplier Management module. An explanation of the electronic SCAR form, workflow, and actions of Coordinators and Users of the process. | Thursday, April 25, 2024 | 10:00 AM | 11:00 AM | |