How do I determine whether a user's account changed?

Changes to a user’s account are tracked in the audit trail. This includes changes to any of the following:

  • User ID

  • First Name

  • Last Name

  • Department

  • Email Address

This page demonstrates how to view those changes.

Instructions

  1. Click Manage Users.

  2. Click Define Users.

  3. Click Info on the user.

  4. Click the View Audit Trail link at the bottom of the View User page.

  5. Each entry in the “Record Type - User” section represents a change to one of the user attributes listed above. The user’s department is shown in the Record Description column, so department changes are readily visible. Click View Record to drill down into individual audit records to see other changes.

Example

Compare each user audit trail record to the previous one in the table below to see what changed.

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User Audit Trail with 5 Audit Trail Records

Old Audit Trail Record

New Audit Trail Record

Old Audit Trail Record

New Audit Trail Record

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Original Record

 

 

 

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