System and Module Administration

What are the options for configuring two-factor authentication in Grand Avenue?

Does Grand Avenue integrate with Active Directory?

Why does Grand Avenue two-factor authentication keep prompting me for a verification code?

SSO Setup for Okta

SSO Setup for Microsoft Entra / Azure AD

How do I reassign tasks from one user to another?

How do I add/remove system and module administrators?

How do I add users, deactivate users, and reset user passwords?

How do I populate new fields on existing process items?

How do I modify User Assistance Text?

What is the difference between a CodingField and an ExtraDataField?

How do I remove a configurable field?

Department Manager Authorizations and Roles

Am I required to be a member of a department in order to sign off a change request on behalf of that department?

Can a user be in more than one department?

Can I deactivate a department that own documents?

Why is a search using the File Content field returning different results than expected?

How do I verify that file content searching is working?

Can Grand Avenue Software search the contents of controlled documents?

How do I import training requirements?

How do I export a list of users from Grand Avenue?

How do I activate (enable) or deactivate (disable) modules in my Grand Avenue Software configuration?