Summary of Upgrade and Validation Documentation
All Customers
General Information | Where to obtain a copy |
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Knowledge base articles about upgrades and validation | |
Validation Package | Available for download from the Software Releases area of the customer support website (customer username and password required to access) |
Training on new features in each release | New Release Differences section of the training website |
Grand Avenue Software Quality Manual | Available on request from Grand Avenue customer support |
ISO 13485 and 21 CFR 820 Requirements Traceability Matrix | Available on request from Grand Avenue customer support |
Master License Agreement with Grand Avenue Software (Supplier Quality Agreement) | Available on request from Grand Avenue customer support |
Validation Package Contents
At every release, Grand Avenue produces a validation package that is available to all customers at no additional charge. The validation package contains objective evidence of successful completion of the automated testing performed by Grand Avenue, which includes over 23,000 low-level functional tests and over 1,300 acceptance tests. The validation package also includes documentation of manual testing performed to validate aspects of the software that are not covered by automated tests.
Hosted Installations Only
Grand Avenue Hosting Environment Documentation | Where to obtain a copy |
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Equivalency between GAS Production and Training/Upgrade Environments | Available on request from Grand Avenue Support |
Grand Avenue Hosting Server Backup Policy | Available on request from Grand Avenue Support |
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