July Training Calendar

#1 Configure Complaint Handling

Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

#2 Coordinator and User Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

#3 Configure Equipment Management

Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

#4 Coordinator Functions in Equipment Management

Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

#5 Configure Audit Management

Features for the Administrator in Audit Management including defining audit requirements templates.

#6 Audit Manager Functions in Audit Management

Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.

#7 Configure NCM

Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

#8 Coordinator and User Functions in NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.