How do I export NCM Reports?

NCM Module Administrators may batch export a set of NCM Reports to a directory on the Grand Avenue web server.

Enable Exports to the Web Server

• Click Configure System → Configure Server Export Options and set “Enable Content Export to Server” to Yes.

• Enter your Server Export Directory

  • Hosted customers use Z:\FTP\<your-site-name>.

  • On-premise customers should contact their IT department

Open

Configure Server Export Options

Export NCM Reports

Prerequisites

• Grand Avenue version 16.4 or later

Export Instructions

• Click “Manage NCM Reports” in the navigation menu

• Click “Export NCM Reports”

• Use search criteria to specify which NCM Reports should be exported

• Click the “Search” button

• Click “Export Results to Server”

• Click the “Export NCM Reports to Server” button and wait for the message “NCM Reports exported to <file-name> on the web server.”

• Access the server location via FTP to download the files that were exported

  • Note: Customers with installations hosted by Grand Avenue should contact support@grandavenue.com to request instructions for accessing their private FTP site.