Feel free to sign up for as many sessions as you would like to attend. Click the link found in the start time column of each class to register today!
Topic | Description | Date | Start Time | End Time |
#1 Configure Complaint Handling | Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards. | Tuesday July 9, 2024 | 11:00 AM | |
#2 Coordinator and User Functions in Complaint Handling | Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints. | Wednesday July 10, 2024 | 11:30 AM | |
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#3 Configure Equipment Management | Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules. | Tuesday July 16, 2024 | 11:00 AM | |
#4 Coordinator Functions in Equipment Management | Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users. | Wednesday July 17, 2024 | 11:00 AM | |
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#5 Configure Audit Management | Features for the Administrator in Audit Management including defining audit requirements templates. | Thursday July 18, 2024 | 11:00 AM | |
#6 Audit Manager Functions in Audit Management | Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit. | Friday July 19, 2024 | 11:00 AM | |
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#7 Configure NCM | Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers. | Tuesday July 23, 2024 | 11:00 AM | |
#8 Coordinator and User Functions in NCM | Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests. | Wednesday July 24, 2024 | 11:00 AM |