Training Module Coordinators, Department Managers, and Trainers all have the ability to manage incomplete training (and certification) and assign refresher training. The difference between them is the scope of their authorization.
Training Module Coordinators are authorized to manage training for all users and training items.
Department Managers are authorized to manage incomplete training for users in the departments they manage.
Department Trainers are authorized to manage incomplete training for users in designated departments, regardless of the trainer’s own department.
Item Trainers are authorized to manage incomplete training for designated Documents and General Training Items.
Training Viewers can view training for all users and training items.
Training Module Coordinators
Training Module Coordinators are authorized to manage training for all users and training items*
Department Managers
Department Managers are authorized to manage incomplete training for users in the departments they manage.
Department Trainers
Department Trainers are authorized to manage incomplete training for users in departments they are assigned to as a trainer, regardless of the trainer’s own department. This includes the following actions:
Assign Read & Understand Training
Assign Refresher Training
Mark Training Complete
Mark Certification Complete
Item Trainers
Item Trainers are authorized to manage incomplete training for designated Documents and General Training Items. This includes the following actions:
Assign Read & Understand Training
Assign Refresher Training
Mark Training Complete
Mark Certification Complete
Training Viewers
Training Viewers can view training for all users and training items*. They cannot manage anyone’s training.
*Training Item: a controlled document or General Training Item