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For installations hosted by Grand Avenue, use of the Administrator account is reserved exclusively for Grand Avenue customer support use as an aid in answering support questions , maintaining the system, and troubleshooting problems. Hosted customers should not do and to perform administrative functions with respect to installation, upgrade and maintenance.
If hosted customers have associated any of the following with the Administrator account:, they need to be removed.
Assign additional roles and responsibilities
Assign tasks
Assign training requirements
Change the password