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Feel free to sign up for as many classes as you would like

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to attend. Click the link found in the start time column of each class to register today!

Topic

Description

Date

Start Time (CDT)

End Time (CDT)

Registration Link

#1 Configure

Complaint Handling

Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

Thursday, April 4, 2024

CAPA

Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts, coding fields, and suppliers.

Thursday

November 7

10:00 AM

11:00 AM

https://events.ringcentral.com/events/configure-complaint-handling-9ae012ab-6ff6-4568-a64f-24fb6eda6606

#2 CAPA Coordinator and User

Functions in Complaint Handling

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Friday, April 5, 2024

Features

Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure.

Friday

November 8

10:00 AM

11:30 AM

https://events.ringcentral.com/events/coordinator-and-user-functions-in-complaint-handling-ecd401e3-2a1e-4b39-a3fb-9c79798780d7

 

 

 

 

 

 

#3 Configure

CAPA

Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts, coding fields, and suppliers.

Tuesday, April 9, 2024

Supplier Management

Configuring the Supplier Management module including defining supplier field valid values, supplier review boards, supplier controls and schedules, and adding and importing suppliers.

Tuesday

November 12

10:00 AM

11:00 AM

https://events.ringcentral.com/events/copy-of-configure-complaint-handling-944038f3-19a5-4329-871d-ad3371f626bb

#4

CAPA Coordinator and User Features

Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure.

Wednesday, April 10, 2024

Coordinator Functions in Supplier Management

Overview of the Supplier Evaluation (SE) workflow. Coordinator functions in Supplier Management including preliminary coordinator review, implement recommendations, and manage supplier evaluations.

Wednesday

November 13

10:00 AM

11:

30 AM

https://events.ringcentral.com/events/capa-coordinator-and-user-features-59e60a91-8b78-4846-ae99-a851813b3fbe

 

00 AM

#5 SCAR Features

Overview of the Supplier Corrective Action Request (SCAR) workflow. This includes submitting a new SCAR form and other actions taken by general users and Supplier Management Coordinators to complete the process steps.

Thursday

November 14

10:00 AM

11:30 AM

 

 

 

 

 

#5

#6 Configure Equipment Management

Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

Thursday, April 11, 2024#6

Tuesday

November 19

10:00 AM

11:00 AM

https://events.ringcentral.com/events/configure-equipment-management-a127d45a-dd93-4f56-b438-8adc11e05700

#7 Coordinator Functions in Equipment Management

Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

Friday, April 12, 2024

Wednesday

November 20

10:00 AM

11:00 AM

https://events.ringcentral.com/events/coordinator-functions-in-equipment-management-ab0d2555-d466-4fb2-9c19-b204fb7e1f69

 

 

 

 

 

 

#7 Configure NCM

Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

Wednesday, April 17, 2024

#8 Coordinator and User Functions in NCM

Features for Coordinators and Users in NCM including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

Thursday, April 18, 2024

10:00 AM

11:00 AM

https://events.ringcentral.com/events/coordinator-and-user-functions-in-ncm-a1e06560-8b13-421b-bdb1-097491ad1fdb

 

 

 

 

 

 

#9 Training Assessment Features

Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.

Wednesday, April 24, 2024

10:00 AM

11:00 AM

https://events.ringcentral.com/events/training-assessment-features-45d50f02-f346-4146-9868-e286e51993c0

#10 Supplier Corrective Action Request (SCAR) Features

Configuration options for the SCAR process (new for GAS version 16.3) in the Supplier Management module. An explanation of the electronic SCAR form, workflow, and actions of Coordinators and Users of the process.

Thursday, April 25, 2024

#8 Risk Management Administrator and Coordinator

Administrator functions in the Risk Management module including configuring Risk Matrices, FMEA types, and coding fields.  Coordinator functions of creating and managing Risk Files.

Thursday

November 21

10:00 AM

11:00 AM

https://events.ringcentral.com/events/configure-ncm-82630a6b-c606-4858-887a-b5530e99886f

#9 Risk File Manager

Features for Risk File Managers in Risk Management including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation (risk policy, risk management plan, risk reviews, etc.), and assigning Risk File Assistants. Risk File Managers also create and edit FMEA's including documenting failure modes, establishing probability and severity, and controlling risk where appropriate.

Friday

November 22

10:00 AM

11:00 AM

https://events.ringcentral.com/events/supplier-corrective-action-request-scar-features-81782c53-4b1e-41d5-9e51-77592255f3bf