Administrator is the default (“bootstrap”) user account created when installing Grand Avenue. The purpose of the account is to provide a way to assign the System Administrator role to additional user accounts. Apart from being assigned the System Administrator role, there are no special privileges associated with the Administrator account; other users assigned the System Administrator role have exactly the same permissions.
On-premise Grand Avenue Installations
For on-premise (non-hosted) installations, customers are free to use the Administrator account. Keep in mind, however, that for 21 CFR Part 11 (Electronic Records; Electronic Signatures) compliance, account sharing between individuals is not permitted.
Hosted Grand Avenue Installations
For installations hosted by Grand Avenue, use of the Administrator account is reserved exclusively for Grand Avenue customer support use in answering support questions, maintaining the system, and troubleshooting problems.
Hosted customers should not do any of the following with the Administrator account:
Assign additional roles and responsibilities
Assign tasks
Assign training requirements
Change the password