System Administrator The user account with a User ID of "Administrator" is the default (“bootstrap”) user account created when installing Grand Avenue is initially installed (before other user accounts are created). The purpose of the account is to provide a way to create additional administrator accounts. Apart from being assigned the System Administrator role, there are no special privileges associated with this account. Other account itself has no special permissions other than that it can't be deactivated; other users assigned the System Administrator role have exactly the same permissions.
On-premise Grand Avenue Installations
For on-premise (non-hosted) installations, customers are free to use the System Administrator account. Keep in mind, however, that for 21 CFR Part 11 (Electronic Records; Electronic Signatures) compliance, account sharing between individuals is not permitted.
Hosted Grand Avenue Installations
For installations hosted by Grand Avenue, use of the The System Administrator account is reserved for exclusive use by Grand Avenue GAS customer support personnel for performing maintenance and troubleshooting purposes. Hosted customers should not assign tasks, training requirements, or additional role assignments to this account.on hosted systems (e.g. verifying upgrades, running reports, etc.), and shouldn't be used for any other purpose, including, but not limited to, the following:
Assigning additional roles and responsibilities
Assigning tasks
Assigning training requirements
Changing the password
Changing the email address
Configuring a time-based one-time password (TOTP)
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