Who Receives Notifications During the DCR Process?
Several email notifications are sent during the change request (DCR) process. The table below summarizes the activities that generate notifications, the content of those notifications, and the notification recipients.
Action | Subject of Email Notification | Recipient(s) |
Originator submits DCR | New Task - Preliminary Coordinator Review | Coordinator |
Coordinator rejects Preliminary Coordinator Review | New Task - Submit New Request (includes coordinator signoff comments) | Originator |
Coordinator approves Preliminary Coordinator review | Change Request DCR-xxxxx submitted for Formal Review | Originator Observer |
New Task - Formal Review | Approvers | |
Coordinator cancels Formal Review | New Task - Preliminary Coordinator Review | Coordinator |
Change Request DCR-xxxxx canceled by <user> “The Formal Review for this Change Request was canceled by a Document Control Coordinator. Review and address any comments.” | Originator | |
Closed Task - Formal Review (includes coordinator signoff comments) | Approvers | |
An individual approver approves Formal Review | None | N/A |
An individual approver rejects Formal Review | Change Request DCR-xxxxx rejected by <user> (includes approver signoff comments) | Coordinator Originator |
All approvers have signed off Formal Review after one or more approvers have rejected the DCR | New Task - Preliminary Coordinator Review | Coordinator |
Change Request DCR-xxxxx rejected | Originator Approvers | |
All approvers have signed off Formal Review after approving the DCR | New Task - Release Documents | Coordinator |
Change Request DCR-xxxxx approved | Originator | |
Coordinator Rejects DCR at Release | Change Request DCR-xxxxx rejected by <user> (includes coordinator signoff comments) | Originator Approvers |
New Task - Preliminary Coordinator Review | Coordinator | |
Coordinator Releases DCR | Change Request DCR-xxxxx has been released | Originator |
If the Training Management module is enabled: Coordinator Releases DCR | Change Request DCR-xxxxx has been released As a result, incomplete training records may have been created that you are responsible for as a coordinator, manager or trainer. | Training Coordinators Item trainers for documents in the change request Department Managers and Department Trainers for departments whose members have training requirements on documents in the change request. |
DCR Closes | Change Request DCR-xxxxx has completed | Coordinator Originator |
Black Text = Task Notifications Red Text = Process Notifications
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