Who Receives Notifications During the DCR Process?

Several email notifications are sent during the change request (DCR) process. The table below summarizes the activities that generate notifications, the content of those notifications, and the notification recipients.

Action

Subject of Email Notification

Recipient(s)

Originator submits DCR

New Task - Preliminary Coordinator Review

Coordinator

Coordinator rejects Preliminary Coordinator Review

New Task - Submit New Request

(includes coordinator signoff comments)

Originator

Coordinator approves Preliminary Coordinator review

Change Request DCR-xxxxx submitted for Formal Review

Originator

Observer

New Task - Formal Review

Approvers

Coordinator cancels Formal Review

New Task - Preliminary Coordinator Review

Coordinator

Change Request DCR-xxxxx canceled by <user>

The Formal Review for this Change Request was canceled by a Document Control Coordinator. Review and address any comments.”

Originator

Closed Task - Formal Review

(includes coordinator signoff comments)

Approvers

An individual approver approves Formal Review

None

N/A

An individual approver rejects Formal Review

Change Request DCR-xxxxx rejected by <user>

(includes approver signoff comments)

Coordinator

Originator

All approvers have signed off Formal Review after one or more approvers have rejected the DCR

New Task - Preliminary Coordinator Review

Coordinator

Change Request DCR-xxxxx rejected

Originator

Approvers

All approvers have signed off Formal Review after approving the DCR

New Task - Release Documents

Coordinator

Change Request DCR-xxxxx approved

Originator

Coordinator Rejects DCR at Release

Change Request DCR-xxxxx rejected by <user>

(includes coordinator signoff comments)

Originator

Approvers

New Task - Preliminary Coordinator Review

Coordinator

Coordinator Releases DCR

Change Request DCR-xxxxx has been released

Originator

If the Training Management module is enabled: Coordinator Releases DCR

Change Request DCR-xxxxx has been released

As a result, incomplete training records may have been created that you are responsible for as a coordinator, manager or trainer.

Training Coordinators

Item trainers for documents in the change request

Department Managers and Department Trainers for departments whose members have training requirements on documents in the change request.

DCR Closes

Change Request DCR-xxxxx has completed

Coordinator

Originator

Black Text = Task Notifications       Red Text = Process Notifications

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