How do I modify User Assistance Text?
- Ann Ivey
- Casie Glassman
What is User Assistance?
Grand Avenue Software uses “User Assistance” hyperlinks to give users more information about completing selected fields. User Assistance can be modified by system administrators and module administrators.
Instructions for System Administrators to Modify User Assistance
Instructions for Module Administrators to Modify User Assistance
Custom User Assistance Examples
The Unit of Measure field on parts has a “What value should I enter?” hyperlink.
Clicking the hyperlink displays the default user assistance.
User assistance hyperlinks cannot be added to or removed from pages, but the information displayed by these links can optionally be configured to reflect the specific policies of an organization.
Instructions for System Administrators to Modify User Assistance
System Administrators have the ability to configure any user assistance text in the system (i.e. for the core system and all modules).
Hover over the link for the user assistance you wish to modify and note the Assistance ID.
Click Configure System.
Click Configure User Assistance.
Search in the browser window for the Assistance ID noted in step 1. Click the “Edit” button to modify the user assistance.
On the Edit User Assistance page, select the type of assistance required for this field.
Go to the Examples section of this article to see examples of Custom Assistance Text and a Custom Assistance URL.
Instructions for Module Administrators to Modify User Assistance
Click the expand (>) control below for a list of fields with user assistance that can be modified by Module Administrators.
Navigate to the location indicated in the expandable list of fields (above), e.g. Configure CAPA → Configure CAPA Fields → Configurable Fields for CAPA Requests and then click “Edit” for the applicable field.
On the Edit Configurable Field page, select the type of user assistance required for this field.
Custom User Assistance Examples
Click the expand (>) controls below to see examples of custom user assistance.
Copyright © 2022, Grand Avenue Software, Inc. All rights reserved.