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Grand Avenue Software uses “User Assistance” hyperlinks to give users more information about completing selected fields. User Assistance can be modified by system administrators and module administrators.
The Unit of Measure field on parts has a “What value should I enter?” hyperlink.
Clicking the hyperlink displays the default user assistance.
User assistance hyperlinks cannot be added to or removed from pages, but the information displayed by these links can optionally be configured to reflect the specific policies of an organization.
Instructions for System Administrators to Modify User Assistance
System Administrators have the ability to configure any user assistance text in the system (i.e. for the core system and all modules).
Hover over the link for the user assistance you wish to modify and note the Assistance ID.
Identify the User Assistance ID to be Modified
Click Configure System.
Click Configure User Assistance.
Search in the browser window for the Assistance ID noted in step 1. Click the “Edit” button to modify the user assistance.
Edit the User Assistance
On the Edit User Assistance page, select the type of assistance required for this field.
Choose Custom Assistance Text or Custom Assistance URL
Go to the Examples section of this article to see examples of Custom Assistance Text and a Custom Assistance URL.
Instructions for Module Administrators to Modify User Assistance
Click the expand (>) control below for a list of fields with user assistance that can be modified by Module Administrators.
Navigate to the location indicated in the expandable list of fields (above), e.g. Configure CAPA → Configure CAPA Fields → Configurable Fields for CAPA Requests and then click “Edit” for the applicable field.
On the Edit Configurable Field page, select the type of user assistance required for this field.
Choose Custom Assistance Text or Custom Assistance URL
Custom User Assistance Examples
Click the expand (>) controls below to see examples of custom user assistance.
Example: Custom Assistance Text
Resulting User Assistance Page
Example: Custom Assistance URL
In the Document Control online help, go to the View Latest Effective Document Revision section for instructions on creating a URL to a controlled document.
User Assistance is linked to the View Document page
