How do I send a test notification to a Grand Avenue user?
Anyone with the system administrator role assignment can use Grand Avenue to send test notifications to users who report issues receiving email from the system.
Log in as a user with the system administrator role assignment.
Under Administrative Actions, select Manage Users.
Select Define Users.
Select Edit on your account.
Change the email address on your user account to the applicable user’s email address and select Save at the bottom of the page.
Under Administrative Actions, select Configure System.
Select Configure Notification Settings.
Do not change any settings – select Save and Send Test Notification at the bottom of the page.
The test notification is sent to the email address associated with the account that is logged in and requested the test notification.
Notify the user to look for a test notification from Grand Avenue.
Update your user account to reset your email address.
Under Administrative Actions, select Manage Users.
Select Define Users.
Select Edit on your account.
Return your email address to its original value and select Save at the bottom of the page.
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