How do I add users, deactivate users, and change user passwords?

This article covers the Grand Avenue’s basic user management functions.

The following actions may be performed by anyone with the System Administrator or Account Management role:

• Add Users

• Deactivate Users

• Change a User’s Password

Step-by-step Instructions

Add Users

1. Click Administrative Actions → Manage Users → Define Users.

2. Scroll to the bottom of the page.

3. Click Add User.

4. Enter the user’s ID, first name, last name, department, and email address.

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5. Scroll to the bottom of the page.

6. Enter the password this user will use the next time they sign in to Grand Avenue. After logging in with this password, the user will be required to create a new password that is not known by anyone else.

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7. Click Save.

Deactivate Users

1. Click Administrative Actions → Manage Users → Define Users.

2. User the search bar to find the user to be deactivated.

3. Click Deactivate.

4. Note the user’s responsibilities that need to be deleted or reassigned.

5. Click Deactivate.

Change a User’s Password

1. Click Administrative Actions → Manage Users → Define Users.

2. User the search bar to find the user to be deactivated.

3. Click Change Password Authentication.

4. Enter the user’s new password twice and then your own password or signoff key. After logging in with this password, the user will be required to create a new password that is not known by anyone else.

5. Click Save.